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Connect and troubleshoot third party data integrations



Manage integrationsClick "Integrations" in the left side menu to easily manage all of your campaign's integrations in one place.
Remove an integrationNavigate to the integration, click the "settings slider", then click the red "X" button.
Manage all account integrations in one placeOn the main Campaigns screen, go to Integrations on the left side menu to easily manage all of your account's integrations in one place.
Permission levels for each integrationFull list of permissions required to connect each integration
What integrations are available?We offer a variety of different integrations for your marketing dashboards
AgencyAnalytics beta testing & integration feedback programHere's how our users can contribute to new integrations, to speed up development and ensure we're including the metrics you need.
Reauthorize an integration connectionIf authorization to one of your integrations is revoked or disconnects, follow these steps to reauthorize the connection.
Filter Google Analytics 4 widgets by pageApply either basic or advanced filters to your Google Analytics 4 widgets to only show data from the exact page (or pages) you'd like.
Connect Google AnalyticsHow to connect your Google Analytics account to your AgencyAnalytics dashboard.
Connect HubSpotHow to set up our HubSpot integration
Connect KeapFrom within a campaign, click integrations in the sidebar. Next, click Keap, enter your credentials, and save to integrate!
Connect SalesforceHow to connect your Salesforce integration
Connect ServiceTitanFirst, ensure you have your Tenant ID, Client ID, and Secrey Key from ServiceTitan, then follow the steps in AgencyAnalytics to connect.
Can I block spam referral URLs in Google Analytics?Yes, you can set up a view filter in your GA account, then connect that view profile to AgencyAnalytics
Connect SharpSpringHow to connect your SharpSpring integration
Connect UnbounceHow to set up the Unbounce integration
Can you connect a custom segment to the Google Analytics module?Yes you can: Filter by Google Analytics segment via your dashboard or widget's settings.
Connect HighLevelConnect HighLevel to a campaign by heading to the integration page, selecting HighLevel, then authorizing the connection.
Google Analytics transition to Google Analytics 4On July 1st, 2023 Google Analytics 4 will officially replace Universal Analytics, changing what data will be available on our platform.
Connect Google Analytics 4From within a campaign, click Integrations in the sidebar. Click Analytics, then Google Analytics 4, lastly follow the prompts to connect.
Connect AvanserHow to connect your Avanser account to your AgencyAnalytics dashboard.
Connect CallRailHow to connect your CallRail account to your AgencyAnalytics dashboard.
Connect CallSourceHow to set up our CallSource integration
Connect CallTrackingMetricsHow to connect your CallTrackingMetrics account to your AgencyAnalytics dashboard.
Connect DelaconHow to connect your Delacon account to your AgencyAnalytics dashboard.
Connect InvocaHow to connect your Invoca account to your AgencyAnalytics dashboard.
Connect MarchexHow to connect your Marchex account to your AgencyAnalytics dashboard.
Connect PhoneWagonHow to set up our PhoneWagon integration
Connect TwilioHow to connect your Twilio account to your AgencyAnalytics dashboard
Connect WhatConvertsHow to connect your WhatConverts account to your AgencyAnalytics dashboard.
Connect WildJarHow to connect your WildJar account to your AgencyAnalytics dashboard.
View additional call and forms dataOn your call tracking dashboard, click the date in your table of calls or forms. A slide-out panel will appear with extra data.
Listen to call recordingsOn your call tracking dashboard, click the headphones icon (next to the date) in your table of calls.
Connect BigCommerceFollow these steps to connect BigCommerce to our platform.
Connect ShopifyAs an account Admin, head to the Shopify App Store, search AgencyAnalytics, then follow the prompts to connect.
Connect StripeConnecting Stripe is quick and easy. Head to the integrations page from the left sidebar, click Stripe, and connect.
Connect WooCommerceHow to set up our WooCommerce integration
Shopify sales and refunds don't match what I see in my Shopify accountShopify applies refunds on the order date in their platform while they apply refunds on the refund date via their API.
Connect ActiveCampaignHow to connect your Active Campaign account to your AgencyAnalytics dashboard.
Connect BrevoFrom in a campaign, click Integrations in the left sidebar. Then, search for Brevo in the top right. Enter your API Key, and connect!
Connect Campaign MonitorHow to connect your Campaign Monitor account to your AgencyAnalytics dashboard.
Connect Constant ContactHow to connect your Constant Contact account to your AgencyAnalytics dashboard.
Connect ConvertKitFrom within a campaign, click integrations in the sidebar. Next, click ConvertKit, enter your API Key and API Secret, and save to integrate!
Connect DripYou can connect Drip to your campaign simply by heading to the integration page, selecting Drip, and authorizing the connection.
Connect KlaviyoHow to connect your Klaviyo account to your AgencyAnalytics dashboard.
Add custom Klaviyo metrics to dashboards and reportsAdd either the Total or Value Klaviyo widget, then select the custom Klaviyo metric you'd like to display.
Connect MailchimpHow to connect your Mailchimp account to your AgencyAnalytics dashboard.
Connect BirdEyeHow to connect your BirdEye account to your AgencyAnalytics dashboard.
Connect BrightLocalHow to set up the BrightLocal integration
Connect GatherUpHow to set up the GatherUp integration
Connect Google Business ProfileHow to connect your GBP account to your AgencyAnalytics dashboard.
Connect Grade.usHow to connect your Grade.us account to your AgencyAnalytics dashboard.
Connect SynupHow to set up the Synup integration
Connect TrustpilotHow to set up the Trustpilot integration
Connect VendastaHow to set up the Vendasta integration
Connect YelpHow to set up the Yelp integration
Connect YextHow to connect your Yext account to your AgencyAnalytics dashboard.
Connect multiple Google Business Profiles within a campaignClick on Google Business Profile from the integrations dashboard, then choose the GBP locations you'd like to integrate.
Create a Google Ads Manager AccountLink your manager account with your client's Google Local Service Ads account (GLSA).
Connect AdFormFrom within a campaign, click integrations in the sidebar. Next, click AdForm, enter your credentials and save to integrate!
Connect AdRollHow to connect your AdRoll account to your AgencyAnalytics dashboard.
Connect Amazon AdsHow to connect your Amazon Ads account to your AgencyAnalytics dashboard.
Connect Microsoft Advertising (Formerly Bing Ads)How to connect your Microsoft Advertising account to your AgencyAnalytics dashboard.
Connect Basis PlatformHow to connect your Basis Platform account to your AgencyAnalytics dashboard
Connect Basis Standalone DSPHow to connect your Basis Standalone DSP account to your AgencyAnalytics dashboard
Connect ChoozleConnect Choozle from the integrations page within your campaign.
Connect Facebook AdsHow to connect your Facebook Ads account to your AgencyAnalytics dashboard.
Connect Google AdsHow to connect your Google Ads account to your AgencyAnalytics dashboard.
Connect Google Local Services AdsHow to connect your Google Local Services Ads account to your AgencyAnalytics dashboard.
Connect Google Display & Video 360How to connect your Google Display & Video 360 account to your AgencyAnalytics dashboard.
Connect LinkedIn AdsHow to connect your LinkedIn Ads account to your AgencyAnalytics dashboard.
Connect Pinterest AdsHow to connect your Pinterest Ads account to your AgencyAnalytics dashboard
Connect Simpli.fiNavigate to the campaign you'd like to connect Simpli.Fi, click integrations in the left menu, then find Simpli.fi and connect.
Connect Snapchat AdsHow to connect your Snapchat Ads account to your AgencyAnalytics dashboard.
Connect Spotify AdsNavigate to the integrations page in the left sidebar to start setting up your Spotify Ads integration
Connect StackAdaptHow to connect your StackAdapt integration
Connect TikTok AdsHow to connect your TikTok Ads account to your AgencyAnalytics dashboard.
Connect Twitter AdsHow to connect your Twitter Ads account to AgencyAnalytics
Connect Yelp AdsHow to connect your Yelp Ads account to your AgencyAnalytics dashboard
Access Google Ads Local CampaignsSimply re-integrate Google Ads via your Integrations area. This connects you to Google Ads' new API, which supports this feature.
What does "Automatic Content" mean in the Google Ads integration?"Automatic Content" refers to keyword data generated via the Google Ads display network, which doesn't use traditional keywords
Why are there two Google Ads campaigns with the same name, when there is only one in my native Google Ads account?For your convenience, we've separated your Search and Display network campaigns.
What if I run all of my customers' Facebook Ads campaigns under my own account, and don't have them separated by account? Can I still use AgencyAnalytics?Customers with this configuration would need to re-organize their Facebook Ads account before using FB Ads with AgencyAnalytics.
Enable Majestic backlinks dataGo to your campaign's "Integrations" dashboard via the left side menu, then click on Majestic.
Enable our backlink managerGo to your campaign's "Integrations" dashboard via the left side menu, then click on Backlink Manager
Connect our keyword Rank TrackerFrom within a campaign, click integrations in the left side menu. Then, select the SEO category, before clicking Site Auditor.
Connect our Site AuditorGo to your campaign's "Integrations" dashboard via the left side menu, then click on Site Auditor.
Connect AhrefsHow to set up our Ahrefs backlinks integration
Connect Bing Webmaster ToolsHow to connect your Bing Webmaster Tools account to your AgencyAnalytics dashboard.
Connect Google LighthouseHow to activate Google Lighthouse on your AgencyAnalytics dashboard.
Connect Google Search ConsoleHow to connect your Google Search Console account to your AgencyAnalytics dashboard.
Connect MozHow to set up our Moz backlinks integration
Connect SEMrushHow to set up our SEMrush backlinks integration
Google Sheets Integration OverviewEverything you need to know about our Google Sheets integration.
Valid date formats for Google Sheets widgetsA full list of acceptable date formats you can use in Google Sheets when creating widgets.
Use date ranges with Google Sheets widgetsIn the widget's settings, specify your date column in the "Dimension Column" or the "Date Column" box
Connect a Google Sheets IntegrationConnect your Google Sheets by choosing "Integrations" in the left side menu of a campaign.
Configure Google Sheets table column widthHow to resize the column width in your Google Sheets table widgets
Set up Google Sheets pie chart or bar chart widgetsIn the widget's settings, specify your date column in the "Dimension Column" box, and the data column in the "Metric Column" box
Configure PPC MarkupSet PPC markup for your entire account in your profile settings, or configure it for individual campaigns in the campaign settings
Show/exclude PPC markup in ads dashboardsUse the settings button at the top right of an integration's dashboard to show or hide PPC markup
Enable demo dataClick the "View Demo" option for whichever integration you'd like to enable demo data.
Set a date rangeClick the "time period selector" and select your range. Optionally, configure a time period for comparison.
Change the "All Time" date range settingClick Settings from a campaign's left-side menu, and change your Campaign Start Date. This determines the "All Time" date range option
Why does my dashboard show a different currency than my native account?If you've recently changed the currency in your native account, you will need to reconnect your integration for the changes to take effect.
Google Business Profile Transition to Performance MetricsGoogle has made some changes to the Google Business Profile API, which may affect your reports and dashboards.
Facebook Access Settings & Permissions (New Pages Experience)How to find your Facebook Permissions settings in your Facebook Social Account
BrightLocal integration shows no dataThis happens when you don't have any report in your BrightLocal account for the location you've connected.
TikTok Ads errors or connection issuesFollow the steps in this article to verify your TikTok Ads connection, and resolve potential errors.
The data in AgencyAnalytics doesn't match what I'm seeing elsewhereHow to troubleshoot when the data in your account appears to be incorrect
Instagram connection errorsCheck permissions, re-enter credentials, and if needed, reconnect the "Agency Analytics" app
Facebook Ads metrics seem incorrect or are missingAgencyAnalytics data should 100% match what you see within Facebook Business Manager. Use our attribution filters to overcome any problems.
Facebook connection errorsCheck permissions, reconnected, and if needed reauthorize AgencyAnalytics to access Facebook.
Facebook Ads Conversions dashboard errorGain access to your Facebook Ads custom conversions data by reconnecting your Facebook Ads integration.
What does "Not Provided" mean in the Google Analytics integration?"Not Provided" means that Google is choosing not to show you what the keywords were.
Why does my Google Analytics data only go back 2 years?Google implemented a strict data retention policy to comply with GDPR. This is not a setting on AgencyAnalytics' end.
Google Analytics accounts not showing in the connection listHere are some steps to take if you're unable to see your Google Analytics account in the connection list.
Why are certain metrics displayed differently in the chart at the top of the Google Analytics interface versus the box down below?This is normal functionality, and is due to a difference in the way that those numbers are being calculated
Google Analytics Paid Search channel contains no dataWhen the paid traffic channel doesn't contain data, that typically means that the customer hasn't connected Google Ads and Google Analytics
Google Analytics says "An Error Occurred"This is typically an issue with a browser based ad blocker
Why does the Google Analytics dashboard show different numbers than my native GA account?Google sometimes calculates metrics differently in their API, versus what they show within their own Google Analytics interface.
Pinterest and Pinterest Ads API ChangesPinterest has recently made updates to their API which may affect your Pinterest and Pinterest Ads reports or dashboards.
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