Integrations

Connect and troubleshoot third party data integrations

Matthew Davis avatar Aaron Gahn avatar Mike Paladino avatar +5
110 articles in this collection
Written by Matthew Davis, Aaron Gahn, Mike Paladino and 5 others
How To

Manage all account integrations in one place

On the main Campaigns screen, go to Integrations on the left side menu to easily manage all of your account's integrations in one place.
Clarenz Miralles avatar
Written by Clarenz Miralles
Updated over a week ago

Connect Twitter Ads

How to connect your Twitter Ads account to AgencyAnalytics
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Manage integrations

Click "Integrations" in the left side menu to easily manage all of your campaign's integrations in one place.
Francis Cloutier avatar
Written by Francis Cloutier
Updated over a week ago

Remove an integration

Navigate to the integration, click the "settings slider", then click the red "X" button.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Enable our backlink manager

Go to your campaign's "Integrations" dashboard via the left side menu, then click on Backlink Manager
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Enable our keyword rank tracker

Go to your campaign's "Integrations" dashboard via the left side menu, then click on Rankings
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Enable Majestic backlinks data

Go to your campaign's "Integrations" dashboard via the left side menu, then click on Majestic.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Permission levels for each integration

Full list of permissions required to connect each integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Enable our site auditor

Go to your campaign's "Integrations" dashboard via the left side menu, then click on Site Auditor.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect ActiveCampaign

How to connect your Active Campaign account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect AdRoll

How to connect your AdRoll account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect Ahrefs

How to set up our Ahrefs backlinks integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Amazon Ads

How to connect your Amazon Ads account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Avanser

How to connect your Avanser account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect BirdEye

How to connect your BirdEye account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect Microsoft Advertising (Formerly Bing Ads)

How to connect your Microsoft Advertising account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect Bing Webmaster Tools

How to connect your Bing Webmaster Tools account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect BrightLocal

How to set up the BrightLocal integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect CallRail

How to connect your CallRail account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect CallSource

How to set up our CallSource integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect CallTrackingMetrics

How to connect your CallTrackingMetrics account to your AgencyAnalytics dashboard.
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Connect Campaign Monitor

How to connect your Campaign Monitor account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Centro Basis

How to connect your Centro Basis account to your AgencyAnalytics dashboard
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Centro DSP

How to connect your Centro DSP account to your AgencyAnalytics dashboard
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Constant Contact

How to connect your Constant Contact account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Delacon

How to connect your Delacon account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect DialogTech

How to connect your DialogTech account to your AgencyAnalytics dashboard.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Facebook

How to connect your Facebook account to AgencyAnalytics
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Facebook Ads

How to connect your Facebook Ads account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect GatherUp

How to set up the GatherUp integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Google Ads

How to connect your Google Ads account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Google Analytics

How to connect your Google Analytics account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Google Display & Video 360

How to connect your Google Display & Video 360 account to your AgencyAnalytics dashboard.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Activate Google Lighthouse

How to activate Google Lighthouse on your AgencyAnalytics dashboard.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Google My Business Insights

How to connect your GMB insights account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Google Search Console

How to connect your Google Search Console account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Google Sheets

Connect your Google Sheets by choosing "Integrations" in the left side menu of a campaign.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Grade.us

How to connect your Grade.us account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect HubSpot

How to set up our HubSpot integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Instagram

How to connect an Instagram account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Klaviyo

How to connect your Klaviyo account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect LinkedIn

How to connect your LinkedIn account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect LinkedIn Ads

How to connect your LinkedIn Ads account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Mailchimp

How to connect your Mailchimp account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Marchex

How to connect your Marchex account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Moz

How to set up our Moz backlinks integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect PhoneWagon

How to set up our PhoneWagon integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Pinterest

How to connect your Pinterest (social) account to your AgencyAnalytics dashboard
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Pinterest Ads

How to connect your Pinterest Ads account to your AgencyAnalytics dashboard
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect SEMrush

How to set up our SEMrush backlinks integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Simpli.fi

How to set up the Simpli.fi integration
Clarenz Miralles avatar
Written by Clarenz Miralles
Updated over a week ago

Connect Shopify

How to set up our Shopify integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Snapchat Ads

How to connect your Snapchat Ads account to your AgencyAnalytics dashboard.
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Synup

How to set up the Synup integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect TikTok Ads

How to connect your TikTok Ads account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Trustpilot

How to set up the Trustpilot integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Twilio

How to connect your Twilio account to your AgencyAnalytics dashboard
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Twitter

How to connect your Twitter account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Unbounce

How to set up the Unbounce integration
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Vendasta

How to set up the Vendasta integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Vimeo

How to connect your Vimeo account to AgencyAnalytics.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect WhatConverts

How to connect your WhatConverts account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect WildJar

How to connect your WildJar account to your AgencyAnalytics dashboard.
John Sexon avatar
Written by John Sexon
Updated over a week ago

Connect WooCommerce

How to set up our WooCommerce integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Yelp

How to set up the Yelp integration
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Yelp Ads

How to connect your Yelp Ads account to your AgencyAnalytics dashboard
Mikel Remolacio avatar
Written by Mikel Remolacio
Updated over a week ago

Connect Yext

How to connect your Yext account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect YouTube

How to connect your YouTube account to your AgencyAnalytics dashboard.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Connect Multiple Integrations at Once

Click on "Integrations" in the left side menu of a campaign to quickly set them up.
Aaron Gahn avatar
Written by Aaron Gahn
Updated over a week ago

Connect multiple Google My Business pages within a campaign

Click on Google My Business from the integrations dashboard, then choose the GMB locations you'd like to integrate.
Francis Cloutier avatar
Written by Francis Cloutier
Updated over a week ago

Add competitors

Navigate to the "Competitors" module, click "Add Competitors", and enter the URL of the site to track
Mike Paladino avatar
Written by Mike Paladino
Updated over a week ago

Remove competitors

Tick the box next to the competitor that you'd like to delete. Then, click "delete".
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Configure PPC Markup

Set PPC markup for your entire account in your profile settings, or configure it for individual campaigns in the campaign settings
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Show/exclude PPC markup in ads dashboards

Use the settings button at the top right of an integration's dashboard to show or hide PPC markup
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Enable demo data

Click the "View Demo" option for whichever integration you'd like to enable demo data.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Set a date range

Click the "time period selector" and select your range. Optionally, configure a time period for comparison.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Change the "All Time" date range setting

Click Settings from a campaign's left-side menu, and change your Campaign Start Date. This determines the "All Time" date range option
David Diaz avatar
Written by David Diaz
Updated over a week ago

Set up Google Sheets pie chart or bar chart widgets

In the widget's settings, specify your date column in the "Dimension Column" box, and the data column in the "Metric Column" box.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Use date ranges with Google Sheets widgets

In the widget's settings, specify your date column in the "Dimension Column" or the "Date Column" box.
David Diaz avatar
Written by David Diaz
Updated over a week ago

Listen to call recordings

On your call tracking dashboard, click the headphones icon (next to the date) in your table of calls.
Aaron Gahn avatar
Written by Aaron Gahn
Updated over a week ago

View additional call and forms data

On your call tracking dashboard, click the date in your table of calls or forms. A slide-out panel will appear with extra data.
Aaron Gahn avatar
Written by Aaron Gahn
Updated over a week ago

Show data for multiple linked Facebook stores in AgencyAnalytics

Once you've linked the stores in Facebook Business Manager, your Facebook (social) integration will automatically show these stores.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago
Troubleshooting

Why does my dashboard show a different currency than my native account?

If you've recently changed the currency in your native account, you will need to reconnect your integration for the changes to take effect.
David Diaz avatar
Written by David Diaz
Updated over a week ago

Google Analytics accounts not showing in the connection list

Here are some steps to take if you're unable to see your Google Analytics account in the connection list.
David Diaz avatar
Written by David Diaz
Updated over a week ago

BrightLocal integration shows no data

This happens when you don't have any report in your BrightLocal account for the location you've connected.
Clarenz Miralles avatar
Written by Clarenz Miralles
Updated over a week ago

The data in AgencyAnalytics doesn't match what I'm seeing elsewhere

How to troubleshoot when the data in your account appears to be incorrect
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Instagram errors or pages not showing in the connection list

Check permissions, re-enter credentials, and if needed, reconnect the "Agency Analytics" app
Clarenz Miralles avatar
Written by Clarenz Miralles
Updated over a week ago

Facebook Ads metrics seem incorrect or are missing

AgencyAnalytics data should 100% match what you see within Facebook Business Manager. Use our attribution filters to overcome any problems.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Facebook errors or pages not showing in the connection list

Check permissions, re-enter credentials, and if needed, reconnect the "Agency Analytics" app
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Facebook Ads Conversions dashboard error

Gain access to your Facebook Ads custom conversions data by reconnecting your Facebook Ads integration.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Google Analytics Paid Search channel contains no data

When the paid traffic channel doesn't contain data, that typically means that the customer hasn't connected Google Ads and Google Analytics
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Google Analytics says "An Error Occurred"

This is typically an issue with a browser based ad blocker
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago
FAQs

Shopify sales and refunds don't match what I see in my Shopify account

Shopify applies refunds on the order date in their platform while they apply refunds on the refund date via their API.
Clarenz Miralles avatar
Written by Clarenz Miralles
Updated over a week ago

Access Google Ads Local Campaigns and Local Conversion Actions

Simply re-integrate Google Ads via your Integrations area. This connects you to Google Ads' new API, which supports these features.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Instagram likes do not match what I see at instagram.com

Instagram's API only returns results from organic likes, and not from paid likes.
David Diaz avatar
Written by David Diaz
Updated over a week ago

Why does my Google Analytics data only go back 2 years?

Google implemented a strict data retention policy to comply with GDPR. This is not a setting on AgencyAnalytics' end.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

What does "Not Provided" mean in the Google Analytics integration?

"Not Provided" means that Google is choosing not to show you what the keywords were.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Why are certain metrics displayed differently in the chart at the top of the Google Analytics interface versus the box down below?

This is normal functionality, and is due to a difference in the way that those numbers are being calculated
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Why are there two Google Ads campaigns with the same name, when there is only one in my native Google Ads account?

For your convenience, we've separated your Search and Display network campaigns.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

What does "Automatic Content" mean in the Google Ads integration?

"Automatic Content" refers to keyword data generated via the Google Ads display network, which doesn't use traditional keywords
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Can I block spam referral URLs in Google Analytics?

Yes, you can set up a view filter in your GA account, then connect that view profile to AgencyAnalytics
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Why does the Google Analytics dashboard show different numbers than my native GA account?

Google sometimes calculates metrics differently in their API, versus what they show within their own Google Analytics interface.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

What integrations are available?

We offer a variety of different integrations for your marketing dashboards
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Do I need my customers' Facebook username and password in order to connect their Facebook account?

No, you should be an admin on their page.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Why are the "reach" and "engaged users" numbers in the Facebook graphs so much higher than the sum of the post reach/engaged users metrics in the table?

One uses metrics for the page as a whole; the other uses a tally of the metrics for specific posts.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Can you connect a custom segment to the Google Analytics module?

Yes you can: Filter by Google Analytics segment via your dashboard or widget's settings.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

What if I run all of my customers' Facebook Ads campaigns under my own account, and don't have them separated by account? Can I still use AgencyAnalytics?

Customers with this configuration would need to re-organize their Facebook Ads account before using FB Ads with AgencyAnalytics.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Why can't I connect my client's personal LinkedIn page?

Personal LinkedIn pages aren't currently supported by the LinkedIn API.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Valid date formats for Google Sheets widgets

A full list of acceptable date formats you can use in Google Sheets when creating widgets.
Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago