WildJar is a call-tracking and analytics platform that helps businesses understand where their phone leads originate.

There is a 48 to 72-hour API delay before data appears when a new tracking number is added to WildJar.

Preview available WildJar metrics to learn what's possible with the WildJar integration.

Follow these steps to connect WildJar to a Client:

Step 1: Open the Client where you'd like to connect WildJar, then click the Data Sources tab at the top.

Step 2: Click the blue Connect Data Source button in the upper right corner of the page.

Step 3: Search for WildJar in the search bar at the top, then click the WildJar card.

Step 4: Click Connect New Account to launch the authorization window. If you've previously connected an account, click the gray Plus (+) sign at the bottom instead.

Step 5: Follow the prompts in the OAuth window to verify and finalize the connection.

Step 6: Once authorized, select the relevant account from the connection list.

Step 7: Click Save at the bottom left to finish the connection.

This happens when the Tracking Source field hasn't been set in WildJar for that tracking number. The Call Source column in AgencyAnalytics displays whatever value is in that field: if it's blank or a default number, that's what will appear.

To fix it, log into your WildJar account and update the Tracking Source field for the relevant tracking number. Once saved, the updated label will display in the Call Source column in AgencyAnalytics.

WildJar has a security measures in place that block sign-ins if your computers set location and time zone don't match the WildJar account you're trying to connect.
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If this happens to you, try changing your computer's time zone to match the account's time zone, then attempt the connection again. If you're connecting on behalf of a client, you can also allow the client to connect the integration directly so they can sign in from their own location.

If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help 😄