Customer Support
Our expert customer support team can be reached directly through your AgencyAnalytics interface.
Step 1: To contact support, navigate to the left-hand panel and click the conversation icon.
Step 2: Select Sent us a message.
If you don't see the support window, double-check your ad blocker. It may be preventing this window from showing.
Step 3: In the field at the bottom, type your message to the Support team. Hit Enter on your keyboard or click the up arrow on the right to send.
To help us assist you quickly, please include any information up front that would help us locate and replicate the issue, such as the name of the Client, the report or dashboard where you're having trouble.
If you can, share screenshots or a video of the problem, and let us know if you've already tried any troubleshooting steps.
To close the chat box, click the X in the top-right of the chat window.
Alternatively, contact our support team via email at support@agencyanalytics.com.
We have team members available via live chat or email 24 hours a day, Monday through Friday.
If you're contacting us on the weekend and nobody is available, we'll get back to you as soon as we're online.