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Connect BigCommerce

This article covers how to connect BigCommerce to a Client in AgencyAnalytics to display order metrics on dashboards and reports.

Written by AgencyAnalytics Team

BigCommerce

BigCommerce is an e-commerce platform that allows businesses to create and manage online stores. With the AgencyAnalytics BigCommerce integration, you can display important order metrics on your dashboards and reports.

  • Display order and customer metrics on dashboards and reports

  • Use a pre-made dashboard once BigCommerce is connected

  • Add BigCommerce widgets to any dashboard or report

View all available BigCommerce metrics to learn what's possible with this integration.


Before You Start

To avoid a failed connection or error when integrating BigCommerce to a Client, the person connecting must have:

  • Read-only access to Customers, Orders, Information & Settings in BigCommerce

  • The Store Hash for the BigCommerce store

  • The Access Token for the BigCommerce store

If you're unsure how to find this information, contact BigCommerce support for assistance before continuing.

The Client's timezone in AgencyAnalytics must be set to UTC to match the BigCommerce API. If the Client's timezone isn't set to UTC, the connection may fail or return errors.


Connect BigCommerce

Once you have the Store Hash and Access Token ready, follow these steps to connect BigCommerce to a Client:

Step 1: Open the Client where you'd like to connect BigCommerce, then click the Data Sources tab at the top.

Step 2: Click the blue Connect Data Source button in the upper right corner of the page.

Step 3: Search for BigCommerce in the search bar at the top, then click the BigCommerce card.

Step 4: Click the gray Plus (+) Connect New Account button.

Step 5: Enter the Store Hash and Access Token for the BigCommerce store you wish to connect, then click Save to verify and finalize the connection.

Once you click Save, the connection to BigCommerce is complete.

You can now explore the pre-made BigCommerce dashboard or start adding BigCommerce widgets to dashboards and reports.


FAQ

How far back does BigCommerce data go?

AgencyAnalytics can retrieve up to 365 days of historical BigCommerce data.


💬 Need additional help?

If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help 😄

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