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Connect Delacon

This article covers how to connect Delacon to a Client in AgencyAnalytics, required credentials, and common troubleshooting questions.

Written by Ellen Doe

Delacon

Delacon is a call tracking and analytics platform that helps businesses link phone calls to their digital marketing efforts by providing detailed attribution and performance insights. Connecting Delacon to AgencyAnalytics lets you pull call tracking data into your Client's reports.

See all available Delacon metrics to learn what's possible with this integration


Before You Start

To avoid a failed connection or error when integrating Delacon to a Client, the person connecting must have:

  • A Delacon API key for the account you'd like to connect


Connect Delacon

Follow these steps to connect Delacon to a Client:

Step 1: Open the Client where you'd like to connect Delacon, then click the Data tab at the top.

Step 2: Click the blue Connect Data Source button in the upper right corner of the page.

Step 3: Search for Delacon in the search bar at the top, then click the Delacon card.

Step 4: Click the gray + Connect New Account button at the bottom to launch the OAuth window.

Step 5: Enter the API key for the Delacon account you wish to connect, then click Save in the bottom left to verify and finalize the connection.


FAQ

Where do I find my Delacon API key?

You can find your Delacon API key by following Delacon's Client Reporting Integration documentation.

Why won't my Delacon call recordings play?

If a call recording won't play, check whether you have ad-block software enabled in your browser. Ad blockers can interfere with audio playback and prevent call recordings from loading. Try disabling your ad blocker for the AgencyAnalytics tab, then reload the page and try playing the recording again.


💬 Need additional help?

If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help 😄

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