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Connect Facebook

How to connect your Facebook account to AgencyAnalytics

Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

Facebook

With the AgencyAnalytics Facebook integration, you can quickly identify which content has the highest reach, analyze audience demographics to refine post targeting, and more.

API and Data Access

Click here to view all available Facebook metrics and learn what's possible with the Facebook integration!

πŸ”Œ Connect Facebook

To avoid a failed connection or error when integrating Facebook within an AgencyAnalytics campaign, the person connecting must have full Page Access to the Facebook page you'd like to connect, including:

  • Permissions

  • Content

  • Messages

  • Community Activity

  • Insights

If the above requirements are met, simply follow these steps to connect:

  1. Open the Campaign where you'd like to connect Facebook

  2. Click Integrations (plug icon) on the left side menu

  3. Search Facebook in the upper right search box, then click the Facebook card

  4. Click Connect New Account to launch the Facebook oAuth window, or if you've previously connected Facebook, click the Connect New Account, then on the next page, click the gray Connect New Account button at the bottom of the connections list

  5. Follow the prompts in the oAuth window to authorize the connection

With the connection authorized, you'll be redirected to the connections list to complete the connection. Click the circle next to the account name, then click Connect in the bottom left to finalize!

Once saved, Facebook will be connected, and you can begin adding Facebook metric widgets to dashboards and reports!

❓ Facebook FAQ

Why is my client's Facebook page not showing in the connection list?

This happens when a user tries to connect to a Facebook page without full Page Access permissions for that Facebook page. To fix this, follow these steps from Facebook to request necessary page access from your client.
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We also recommend connecting directly with your client to ensure they've enabled all required permissions: content, messages, community activity, ads, and insights.

Why can't I see audience data when other data is available?

Facebook metrics have different engagement minimums for data to be made available. When these minimums aren't met, audience data will show no value, while other data will display without issue.

While Facebook has not publicly stated why it does this, these restrictions were likely implemented to protect privacy and prevent the identification of individual users.

πŸ’¬ Need additional help?

If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help πŸ˜„

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