AgencyAnalytics

Purchase or upgrade your subscription from the billing page by clicking Billing in the left sidebar.

Purchase a subscription

Upgrade to a different membership, add or remove add-ons, change your payment method and more.

Upgrade or change your subscription

Navigate to your billing portal and click any historical invoice to download it instantly

Download an invoice

Share invoices and subscription emails with multiple contacts by adding additional invoice recipients.

Add Additional Invoice Recipients

Find quick answers to your common billing, subscription, and payment questions.

Subscription and Billing FAQ

Cancel your subscription with just a couple of clicks. We'll miss you!

Cancel your subscription

Admins can go to their Billing dashboard, click "cancel", and then choose to pause the subscription.

Pause your AgencyAnalytics subscription

Reach out to our helpful Support team via live chat or email to request a refund within 30 days of your new purchase.

Request a Refund

Test drive exciting new features while they're still in development with Labs!

AgencyAnalytics Labs

Identify opportunities to optimize ad spend, improve ROI, and deliver more results to your clients with Campaign Auditor.

Campaign Auditor

Learn how to create and manage tasks at the Client and account level.

Create and manage Tasks

Create, edit, or complete tasks from any Client, or create tasks at the account level, not connected to a Client.

Managing Account Level Tasks

Navigate to your login URL, enter your email address & password, and get to work!

Log into your account

Learn how to change your company contact information, update account language, change Admin, and more.

Update your company and account information

Change your profile image, update your email, reset your password and more.

Customize your user profile

Create user accounts to enable easy access to AgencyAnalytics for Staff and Client users.

Create and manage users

Turn on notifications for disconnected integrations, tasks, Goals, and more.

Configure Notifications

Manage downloads

Stay logged in for 30 days and access AgencyAnalytics with one click by downloading the desktop app.

Download the Desktop App

Navigate to your login URL and use the "forgot password" option.

Reset Password

Available for purchase on all plans, Concierge Implementation is a customizable service to help agencies get set-up quickly and easily.

Understanding the Concierge Implementation add-on

Admins can connect their preferred client support messaging tool via the Settings > General area of their account

Connect a client messaging platform

Tatum Savage

Matthew Davis

Mikel

Learn how to manage billing, users, data, and more

Account & Setup

Where to find important data, use the code builder, and more!

Using the API

Use our API to create a versatile custom login page on your own website

Create your own custom login page

Use bulk operations to quickly update, edit, or delete reports or dashboard sections across Clients.

Bulk Operations

Enforce security protocols with multi-factor authentication to keep client data secure

Multi-Factor Authentication

Metric Insights is your hub for actionable improvements: visualize trends, benchmark comparisons, detect anomalies, and forecast performance

Metric Insights

Find useful articles on Agency Pro specific features. 

Agency Pro

The Activity area logs the actions of you and your team within each Client.

Activity Overview

Permissions on Freelancer accounts are set at a basic level for all client users.

Client Permissions with Freelancer subscriptions

Check your spam and promotional folders. If that fails, contact our support team.

Didn't receive password reset email

Quick comparison of the main differences between client and staff users.

What is the difference between client and staff users?

Please ensure that you're logging in at the correct URL, and that you're typing the keyword in rather than copy/pasting.

The password from the password reset email doesn't work

John Sexon

Overviews

Export data for a dashboard section by clicking the share button, then download PDF.

Export data for a dashboard section

Bulk export rankings and integration settings via the Client settings menu at the bottom left of your navigation menu

Export rankings and integration settings

Import historical rankings data from a 3rd party tool, or another AgencyAnalytics account or Client.

Import data

Bulk export rankings and integration settings from the source account via the Client settings, then import the data to the target account.

Transfer a Client between accounts

Query data from AgencyAnalytics into Google Sheets to dig deeper into your marketing data.

Using the Google Sheets App

Josh Cunneyworth

Data Management

Product Roadmap

Product Updates

System Status

Find answers and get help from Intercom Support and Community Experts

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