Billing

Purchase add-ons

Purchase keyword or campaign add-ons through our billing portal

Written by Matthew Davis
Updated over a week ago

Remove add-ons

Navigate to your billing portal, use the "+/-" buttons to adjust your add-ons, then click "Complete Purchase"

Written by Matthew Davis
Updated over a week ago

Update your credit card on file

Easily update your payment method through our Billing portal

Written by Matthew Davis
Updated over a week ago

Upgrade from a trial plan to a paid plan

Upgrade in just a few clicks using our billing portal. Simply click your name at the top right, and select "Billing"

Written by Matthew Davis
Updated over a week ago

Upgrade or change to a different monthly membership level

Navigate to your billing portal, select your new plan, and check out.

Written by Matthew Davis
Updated over a week ago

Upgrade to a higher yearly membership level

Navigate to your billing portal, select your new plan, and check out.

Written by Matthew Davis
Updated over a week ago

Upgrade from a monthly plan to a yearly plan

Navigate to our billing portal, click "Update Subscription", then toggle from monthly to yearly

Written by Matthew Davis
Updated over a week ago

Enter a coupon code

Click "Have a Coupon?", enter your code, and click "apply"

Written by Matthew Davis
Updated over a week ago

Switch from Paypal to credit card billing

Easily switch from Paypal to credit card billing within our billing portal

Written by Matthew Davis
Updated over a week ago

Switch from credit card to Paypal billing

Just navigate to the billing portal, select "Paypal" and connect your Paypal account

Written by Matthew Davis
Updated over a week ago

Create a new linked account

Linked Accounts simplify account management for customers who manage multiple, separate AgencyAnalytics accounts

Written by Matthew Davis
Updated over a week ago

Link an existing account

If you maintain multiple accounts, it's easy to add them all to the Linked Accounts section of your main account

Written by Matthew Davis
Updated over a week ago

Log in to a Linked Account

Navigate to your Linked Accounts control panel, and click the name of any account to login

Written by Matthew Davis
Updated over a week ago

Modify the display name of a linked account

Changes to display names can be made under the Linked Accounts tab

Written by Matthew Davis
Updated over a week ago

Download an invoice

Navigate to your billing portal and click any historical invoice to download it instantly

Written by Matthew Davis
Updated over a week ago

Understanding your invoice

Our invoices convey a lot of crucial information! This article will walk you through each section of your AgencyAnalytics invoice

Written by Matthew Davis
Updated over a week ago

Earn credit for referrals

Refer other customers to earn credits and give discounts. Find your referral code by going to Settings > Referral Program.

Written by Matthew Davis
Updated over a week ago

Pause your AgencyAnalytics subscription

Admins can go to their Billing dashboard, click "cancel", and then choose to pause the subscription.

Written by Matthew Davis
Updated over a week ago

Cancel your subscription

Cancel your subscription with just a couple of clicks. We'll miss you!

Written by Matthew Davis
Updated over a week ago

Payment is declined

For declined payments, please contact your bank or card issuer.

Written by Matthew Davis
Updated over a week ago

Linked Accounts Overview

Overview of our Linked Accounts feature, which lets you purchase multiple accounts at full price, and manage them in a unified portal.

Written by Matthew Davis
Updated over a week ago

Can I turn off auto-renew?

All subscriptions are on autorenewal. It's not possible to turn off the autorenew option.

Written by Matthew Davis
Updated over a week ago

How do I see the amount that will be due on my next scheduled billing date?

Navigate to your billing portal, click "Update Subscription", then look to the right, under "Summary"

Written by Matthew Davis
Updated over a week ago

How long is my data stored after my trial or subscription expires?

We store most data indefinitely by default; contact our support team to request manual deletion.

Written by Matthew Davis
Updated over a week ago

What features are available at each membership level?

A breakdown of features by subscription tier

Written by Matthew Davis
Updated over a week ago

Is there a limit on the number of accounts that can be linked?

You can add up to 5 Linked Accounts by default

Written by Matthew Davis
Updated over a week ago

Can staff users view the Linked Accounts section?

Staff users do not have access to the Linked Accounts feature

Written by Matthew Davis
Updated over a week ago

How much does a membership cost?

AgencyAnalytics offers three membership levels to meet the needs of any size business

Written by Matthew Davis
Updated over a week ago

Do I have to commit to a contract?

No contracts. Ever!

Written by Matthew Davis
Updated over a week ago

Can I pay with AmEx?

Yes, we natively accept American Express via our billing portal.

Written by Matthew Davis
Updated over a week ago

What are the limitations of a trial account?

Trial accounts have the exact same permissions as a standard Freelancer account.

Written by Matthew Davis
Updated over a week ago

Do you offer a money back guarantee?

A 100% no questions asked money back guarantee is available within 30 days of purchase

Written by Matthew Davis
Updated over a week ago

How do billing cycles work?

Invoices are generated on the monthly/yearly anniversary of your sign up date

Written by Matthew Davis
Updated over a week ago

I’ve been incorrectly billed - can you refund me?

In most cases, yes. Please contact our support team.

Written by Matthew Davis
Updated over a week ago