Billing

Purchase add-ons

Purchase keyword or campaign add-ons through our billing portal

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Remove add-ons

Navigate to your billing portal, use the "+/-" buttons to adjust your add-ons, then click "Complete Purchase"

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Update your credit card on file

Easily update your payment method through our Billing portal

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Upgrade from a trial plan to a paid plan

Upgrade in just a few clicks using our billing portal. Simply click your name at the top right, and select "Billing"

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Upgrade or change to a different monthly membership level

Navigate to your billing portal, select your new plan, and check out.

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Upgrade to a higher yearly membership level

Navigate to your billing portal, select your new plan, and check out.

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Upgrade from a monthly plan to a yearly plan

Navigate to our billing portal, click "Update Subscription", then toggle from monthly to yearly

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Enter a coupon code

Click "Have a Coupon?", enter your code, and click "apply"

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Switch from Paypal to credit card billing

Easily switch from Paypal to credit card billing within our billing portal

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Switch from credit card to Paypal billing

Just navigate to the billing portal, select "Paypal" and connect your Paypal account

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Create a new linked account

Linked Accounts simplify account management for customers who manage multiple, separate AgencyAnalytics accounts

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Link an existing account

If you maintain multiple accounts, it's easy to add them all to the Linked Accounts section of your main account

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Log in to a Linked Account

Navigate to your Linked Accounts control panel, and click the name of any account to login

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Modify the display name of a linked account

Changes to display names can be made under the Linked Accounts tab

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Download an invoice

Navigate to your billing portal and click any historical invoice to download it instantly

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Understanding your invoice

Our invoices convey a lot of crucial information! This article will walk you through each section of your AgencyAnalytics invoice

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Earn credit for referrals

Earn credit toward your membership by referring other customers!

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Pause your AgencyAnalytics subscription

Admins can go to their Billing dashboard, click "cancel", and then choose to pause the subscription.

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Cancel your subscription

Cancel your subscription with just a couple of clicks. We'll miss you!

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Payment is declined

For declined payments, please contact your bank or card issuer.

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Linked Accounts Overview

Overview of our Linked Accounts feature, which lets you purchase multiple accounts at full price, and manage them in a unified portal.

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Can I turn off auto-renew?

All subscriptions are on autorenewal. It's not possible to turn off the autorenew option.

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How do I see the amount that will be due on my next scheduled billing date?

Navigate to your billing portal, click "Update Subscription", then look to the right, under "Summary"

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How long is my data stored after my trial or subscription expires?

We store most data indefinitely by default; contact our support team to request manual deletion.

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What features are available at each membership level?

A breakdown of features by subscription tier

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Is there a limit on the number of accounts that can be linked?

You can add up to 5 Linked Accounts by default

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Can staff users view the Linked Accounts section?

Staff users do not have access to the Linked Accounts feature

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How much does a membership cost?

AgencyAnalytics offers three membership levels to meet the needs of any size business

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Do I have to commit to a contract?

No contracts. Ever!

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Can I pay with AmEx?

Yes, we natively accept American Express via our billing portal.

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What are the limitations of a trial account?

Trial accounts have the exact same permissions as a standard Freelancer account.

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Do you offer a money back guarantee?

A 100% no questions asked money back guarantee is available within 30 days of purchase

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How do billing cycles work?

Invoices are generated on the monthly/yearly anniversary of your sign up date

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I’ve been incorrectly billed - can you refund me?

In most cases, yes. Please contact our support team.

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