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Billing
Manage your subscription, invoices, and billing information
33 articles in this collection
Written by
Matthew Davis
How To
How to purchase add-ons
Purchase additional keywords, site audit, or campaign add-ons through your billing portal
Written by
Matthew Davis
Updated over a week ago
Remove add-ons
Navigate to your billing portal, use the "+/-" buttons to adjust your add-ons, then click "Complete Purchase"
Written by
Matthew Davis
Updated over a week ago
Add or update your credit card on file
On the Campaigns home screen, click "Billing" from the left side menu, then click "add" or "change" to add or update your card.
Written by
Matthew Davis
Updated over a week ago
Upgrade from a trial plan to a paid plan
Upgrade in just a few clicks using our billing portal. Simply click your name at the top right, and select "Billing"
Written by
Matthew Davis
Updated over a week ago
Upgrade or change to a different monthly membership level
Navigate to your billing portal, select your new plan, and check out.
Written by
Matthew Davis
Updated over a week ago
Upgrade to a higher yearly membership level
Navigate to your billing portal, select your new plan, and check out.
Written by
Matthew Davis
Updated over a week ago
Upgrade from a monthly plan to a yearly plan
Navigate to your billing portal, click "Update Subscription", then toggle from monthly to yearly
Written by
Matthew Davis
Updated over a week ago
Enter a coupon code
Click "Have a Coupon?", enter your code, and click "apply"
Written by
Matthew Davis
Updated over a week ago
Switch from Paypal to credit card billing
Easily switch from Paypal to credit card billing within our billing portal
Written by
Matthew Davis
Updated over a week ago
Switch from credit card to Paypal billing
Just navigate to the billing portal, select "Paypal" and connect your Paypal account
Written by
Matthew Davis
Updated over a week ago
Create a new linked account
Linked Accounts simplify account management for customers who manage multiple, separate AgencyAnalytics accounts
Written by
Matthew Davis
Updated over a week ago
Link an existing account
If you maintain multiple accounts, it's easy to add them all to the Linked Accounts section of your main account
Written by
Matthew Davis
Updated over a week ago
Log in to a Linked Account
Navigate to your Linked Accounts control panel, and click the name of any account to login
Written by
Matthew Davis
Updated over a week ago
Modify the display name of a linked account
Changes to display names can be made under the Linked Accounts tab
Written by
Matthew Davis
Updated over a week ago
Download an invoice
Navigate to your billing portal and click any historical invoice to download it instantly
Written by
Matthew Davis
Updated over a week ago
Understanding your invoice
Our invoices convey a lot of crucial information! This article will walk you through each section of your AgencyAnalytics invoice
Written by
Matthew Davis
Updated over a week ago
Earn credit for referrals
Refer other customers to earn credits and give discounts. Find your referral code by going to Settings > Referral Program.
Written by
Matthew Davis
Updated over a week ago
Pause your AgencyAnalytics subscription
Admins can go to their Billing dashboard, click "cancel", and then choose to pause the subscription.
Written by
Matthew Davis
Updated over a week ago
Cancel your subscription
Cancel your subscription with just a couple of clicks. We'll miss you!
Written by
Matthew Davis
Updated over a week ago
Troubleshooting
Payment is declined
For declined payments, please contact your bank or card issuer.
Written by
Matthew Davis
Updated over a week ago
Overview
Linked Accounts Overview
Overview of our Linked Accounts feature, which lets you purchase multiple accounts at full price, and manage them in a unified portal.
Written by
Matthew Davis
Updated over a week ago
FAQs
Can I turn off auto-renew?
All subscriptions are on autorenewal. It's not possible to turn off the autorenew option.
Written by
Matthew Davis
Updated over a week ago
How do I see the amount that will be due on my next scheduled billing date?
Navigate to your billing portal, click "Update Subscription", then look to the right, under "Summary"
Written by
Matthew Davis
Updated over a week ago
How long is my data stored after my trial or subscription expires?
We store most data indefinitely by default; contact our support team to request manual deletion.
Written by
Matthew Davis
Updated over a week ago
Is there a limit on the number of accounts that can be linked?
You can add up to 5 Linked Accounts by default
Written by
Matthew Davis
Updated over a week ago
Can staff users view the Linked Accounts section?
Staff users do not have access to the Linked Accounts feature
Written by
Matthew Davis
Updated over a week ago
Do I have to commit to a contract?
We offer both monthly and yearly plans
Written by
Matthew Davis
Updated over a week ago
How much does a membership cost?
AgencyAnalytics offers multiple membership levels to meet the needs of any size business
Written by
Matthew Davis
Updated over a week ago
Can I pay with AmEx?
Yes, we natively accept American Express via our billing portal.
Written by
Matthew Davis
Updated over a week ago
What are the limitations of a trial account?
Trial accounts have the exact same permissions as a standard Agency account.
Written by
Matthew Davis
Updated over a week ago
Do you offer a money back guarantee?
A 100% no questions asked money back guarantee is available within 30 days of purchase
Written by
Matthew Davis
Updated over a week ago
How do billing cycles work?
Invoices are generated on the monthly/yearly anniversary of your sign up date
Written by
Matthew Davis
Updated over a week ago
I’ve been incorrectly billed - can you refund me?
In most cases, yes. Please contact our support team.
Written by
Matthew Davis
Updated over a week ago