We offer the ability to pause subscriptions to our platform for up to 3 months. You can set your subscription to automatically resume after the pause period, or log in anytime to resume it manually.
When a subscription is paused, all account data is saved and kept as-is, so you can pick up from where you left off when your subscription resumes.
How to pause your subscription
The admin (owner) of the subscription is the only user who can pause or manage billing. The account admin can access the billing portal here to pause your subscription.
To pause your subscription, click on your user icon at the top right of the screen and choose "Billing".
Navigate to the Subscription tab, then click the "cancel" button next to your plan name.
Next, click "Pause Subscription".
Choose the number of months you'd like to pause your subscription for, and then click "Pause Subscription".
Your subscription will be paused right away, and will automatically resume after your chosen pause duration. The maximum pause length is 3 months.
If you need to resume your subscription, simply click the "Resume Subscription" button at the top of your screen. Alternatively, return to your Billing dashboard, head to the Subscription tab, and click "Resume Subscription".
