We offer the ability to pause subscriptions to our platform for up to 3 months. You can set your subscription to automatically resume after the pause period or log in anytime to resume it manually.
When a subscription is paused, all account data is saved and kept as-is, so you can pick up from where you left off when your subscription resumes.
How to pause your subscription
The subscription admin (owner) is the only user who can pause or manage billing. The account admin can access the billing portal here to pause your subscription.
To access the Billing section, click on the Home button located on the left navigation menu, and then click Billing.
On the subscription page, click Cancel to open the pause and cancellation modal.
Next, click Pause on the left.
You will be charged, and your subscription will automatically resume after the selected Pause period. Your subscription can be paused for up to three months. Click the dropdown menu, then select the pause duration.
Fill out the remaining fields, then click Pause in the bottom left.
If you need to resume your subscription, simply click the "Resume Subscription" button at the top of your screen. Alternatively, return to your Billing dashboard, head to the Subscription tab, and click "Resume Subscription".
💬 Need additional help?
If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help 😄