Find quick answers to common Rank Tracker questions.

How often are rankings updated?

Rankings are updated every 24 hours. To check when a keyword was last updated:

Navigate to the SEO -> Rank Tracker section.
Hover over the keyword in question under the search engine column.
The first piece of information will be a "last checked" time. Eg. 14 hours ago.

How many positions does AgencyAnalytics monitor for each search engine?

Our Rank Tracker integration monitors the following number of positions for each search engine:

Google Organic	100
Google Local	20
Bing	50
Google Mobile	100

Can I upload keywords using a .csv file?

Currently, the only method for adding new keywords is via the "add keywords" wizard, either by typing them or copying and pasting a list.

If you have historical rankings to import, you can upload a keyword list that includes rankings data by following these steps.

Can I export ranking data?

You can definitely export ranking dating from our Rank Tracker! This article will walk you through it.

Can I import historical keyword tracking data?

Absolutely! You can either manually import data into our Rank Tracker from any source via our "Import" function described here.

Alternatively, we support importing rankings from a number of other rank-tracking tools via the instructions here.

Can I allow client users to add their own keywords?

Yes! You'll need to set the appropriate permissions within the client user's account for them to do so. Find the steps to update Client permissions here!

How are keyword/location pairs counted toward my account's keyword limit?

In Rank Tracker, each keyword/location pairing counts as a separate keyword. Let's say that you're tracking the following 3 keywords with the following 3 locations:

The number of keywords counted against your account allotment would be 3 keywords * 3 locations = 9 total keyword/location pairings (Search engines do not factor into the calculation).

How do I edit the location for an existing keyword?

It's not possible to change the location of an existing keyword and location pair, as changing the location changes the SERPs, and would make the keyword's ranking history null and void.

Instead, you'll need to delete the keyword, then add a new one with the updated location.

What does it mean when a keyword is "not found"?

"Not found" indicates that the website associated with the Client you're tracking keywords for wasn't found in the top 100 Google rankings for that keyword and location pairing (or within the search limits of our other search engines).

If you believe the "not found" indicator is incorrect for any of your keywords in your Rank Tracker, please review these troubleshooting steps.

Are search volumes global or local?

Search volumes are reported at the national level for whatever location is configured at the keyword level.

For example, if you're tracking a keyword with location targeted to Helsinki, Finland, the search volume for that keyword would be reported for Finland as a whole. This also applies if you're targeting a specific state/province, like California, the search volume will be reported for the whole of the United States.

Are the search volumes displayed as broad match or exact match?

Search volumes reported in our Rank Tracker integration are exact matches and report data at the national level for the location configured.

What top-level domains (TLDs) do we support for rank tracking?

Many customers ask what top-level domains we can fetch keyword rankings for. We support all TLDs listed under the public suffix list.

Please search the link above for your client's website's TLD. If it's not listed on the public suffix list, we do not support it.

How are results emulated for state/province/national ranking locations?

When using a city, we know Google returns results from the city's geographic center. Since they've never publicly shared how it determines the area when state/province/country is used as the region, we consider it an "average" for the region.

We caution customers who use state/province/country locations, as these would not be used to provide a result to an individual searcher. Google always determines the searcher's location at least to the city level, even in an incognito browser.