What Are SERP Features?
SERP (Search Engine Results Page) features are the different elements that a search engine can display alongside or instead of standard organic results after a user searches a keyword or phrase. Examples include Featured Snippets, People Also Ask boxes, Image Packs, and Google Ads.
Tracking SERP features helps you understand the impact and depth of your SEO work. When your site is returned within a SERP feature, that can mean improved visibility and brand recognition, which in turn can boost site traffic.
Enable SERP Feature Tracking
SERP features are tracked as a metric within Rank Tracker. You need to turn the metric on before SERP feature icons will appear in your keyword table.
Step 1: Navigate to your Rank Tracker dashboard. Click the Settings Slider button to the right of the date selector.
Step 2: Click the Metrics tab. Find the SERP category and click it to expand the list of available SERP metrics.
Search engine metrics, such as Google Mobile Change, require the relevant search engine ranking to be enabled to generate data. If you've never turned on Google Mobile Rankings, the change metric would have no data to generate.
Step 3: Tick the checkbox next to SERP Features (for desktop Google searches) and/or Mobile SERP Features (for Google Mobile searches) to turn them on. Untick either box to turn them off.
Once enabled, SERP feature icons will appear in the SERP Features column or Mobile SERP Features column of the Rank Tracker keyword table.
For full instructions on enabling and disabling all available Rank Tracker metrics, see Enable or Disable SERP Tracking Metrics.
Read the SERP Feature Icons
Each SERP feature has a corresponding icon. These icons appear in the SERP Features column any time that feature was present in the search results for that keyword.
The color of each icon tells you whether your site was returned as part of that feature:
Grey icon: The SERP feature was returned, but not for the domain you are tracking.
Highlighted icon (shown in your brand color): The SERP feature was returned, and your tracked domain appeared within it.
In the example below, the SERP returned People Also Ask, Review, and Sitelink features. None of them were returned for the tracked domain, so all three icons appear grey.
We can verify this by hovering over the keyword rank, then clicking the SERP link in the bottom right of the tooltip.
In the next example, 4 SERP features were returned. The tracked domain appeared in 3 of them, so 3 icons are highlighted in the brand color, while 1 appeared grey.
How SERP Features Affect Keyword Rankings
Not all SERP features affect your organic ranking position in the same way. There are two categories: SERP Features that count as organic rankings, and SERP features with their own unique rankings.
SERP Features That Count as Organic Rankings
The following SERP features are considered organic rankings in Rank Tracker. If your site is returned through one of these features, it will affect your Google ranking position:
Map Pack / Local 3-Pack (only if the Google 3-pack setting is enabled)
Featured or Rich Snippet
Sitelink or Indented Results
If you hover over the SERP Feature Icons for a keyword, a tooltip displays a full list of the returned features. For features that count as organic rankings, no separate feature rank is shown - the position is folded into the standard Google rank column.
For example, if your site appeared as a Sitelink at position 9 in the SERP, but the keyword also ranked organically at position 3, the higher of the two (position 3) is what appears in the Google rank column.
SERP Features with Their Own Unique Rankings
Most SERP features do not affect organic rankings. Instead, they have their own separate ranking within that specific feature. When you hover over the SERP feature icons' tooltip, these features display their unique position number.
For example, People Also Ask is not an organic result. If your domain appeared as the 4th result within the People Also Ask section, the tooltip will show "People Also Ask: 4."
SERP Feature Definitions
The following sections define every SERP feature tracked in AgencyAnalytics. They are grouped by whether or not they affect organic rankings.
SERP Features That Do Not Affect Organic Rankings
These SERP features appear on the page but do not displace organic results. They have their own unique ranking positions within the feature itself.
Icon | Feature | Definition |
| Featured or Rich Snippet | Provides a direct answer to their search query; shown at the top of the page. Usually includes a block of text, a URL, and image. May affect organic rankings. |
| Sitelinks | Provides a list of internal links to various pages within a website, directly in the search results. Appears below the main URL of a search result. May affect organic rankings. |
| Indented Results | Displays additional pages from the same domain that may be relevant to the search. May affect organic rankings. |
| Local / 3 Pack | Displays local businesses relevant to the search query. Appears at the top of the search results, usually for a local search such as "bookstores New York" or keyword "near me". May affect organic rankings. |
| Knowledge Graph | Presents highly structured and authoritative data, aiming to give quick and reliable information. Usually displayed on the right side of the SERP on desktop, or at the top on mobile devices. Does not affect organic rankings. |
| Image Pack (AKA Image Carousel) | Presents a row of images relevant to the search query. This pack of images usually appears as a row or block among search results. Does not affect organic rankings. |
| People Also Ask | Provides a list of related questions based on the search query. When clicked, the question expands into a brief answer and a link to the source website. Most often displayed near the top of the page, beneath the featured snippet. Does not affect organic rankings. |
| Google Ads (separate for top & bottom) | Showcases ads or sponsored content with an Ads or Sponsored label. These can be shown throughout the organic results, usually displayed at the top or bottom of the page. Does not affect organic rankings. |
| Twitter Carousel | Showcases recent tweets directly in results when a search query is closely related to recent Twitter activity, or a specific account. May include a collection of recent tweets from a single user or tweets related to trending topics or events. Does not affect organic rankings. |
| Shopping Ads (Product Listing Ads) | Displays a photo of a product, plus a title, price, store name, and more when a searched keyword matches products. Typically displayed at the top of search results. Does not affect organic rankings. |
| Top Stories | Appears within Google Search when a search query is news-oriented. Features articles related to the search, and a link to more related articles on the News tab. Typically displayed at the top of search results. Does not affect organic rankings. |
| Video Carousel | Displays a variety of thumbnails and quick video links for videos returned for the keyword searched. Typically displayed at the top of search results. Does not affect organic rankings. |
| Hotel Pack | Displays hotels, pricing, and availability relevant to the search query. Typically displayed at the top of search results. Does not affect organic rankings. |
| FAQs | Organic search results with a nested expandable accordion containing frequently asked questions & answers. Does not affect organic rankings. |
| Review | Organic search results contain review information for a business or product. May contain an average rating of user reviews to assist searchers in assessing product or service quality at a glance. Does not affect organic rankings. |
| Recipes (Inline) | Displays as multiple food recipes containing links to pages containing more preparation and instruction details. Does not affect organic rankings. |
View SERP Competition Data for a Keyword
For any tracked keyword, you can view a full list of every competitor that appeared in the SERP during the most recent rankings check. This gives you a side-by-side view of how your client stacks up against the competition.
Step 1: Navigate to your Rank Tracker dashboard and click on the keyword for which you want to see competition data.
Step 2: A slide-out panel opens for the selected keyword. Click the SERP tab at the top of the panel.
You will see a full table of all competitors found during the last rankings check, along with metrics to help you understand how your client is performing against each one.
Step 3: To customize which metrics are shown in the competition table, click the Settings button in the top right of the panel and tick or untick the metrics you want to display.
Important: SERP competition data is pulled from the most recent weekly rankings check. It shows a snapshot from that single check and does not show cumulative averages across a selected date range. The data here matches what you would see in the SERP verification screenshot for that keyword.
What to Check Out Next
Control whether the Local 3-Pack affects your Google rankings in Enable or Disable Google 3-Pack Setting
Verify any ranking with an interactive SERP screenshot in Manually Verify SERPs
Get a full overview of the tool in Rank Tracker Overview
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