AgencyAnalytics is not HIPAA compliant at this time, and we're unable to sign Business Associate Agreements (BAAs) or other legally binding HIPAA contracts.

That said, we take data security seriously. We maintain rigorous safeguards to protect your information, and we don't store long-term data from the third-party platforms you connect. You can also use User Permissions to control exactly what staff and client users can access in your account.

If HIPAA compliance is a priority for you, we'd encourage you to share that feedback with us. Customer requests help shape our roadmap.

When you delete a Client or remove an integration from a Client, we keep that data for a limited window so you can restore it, then permanently delete it. This prevents deleted data from lingering in our systems longer than necessary, which is part of how we meet data-retention requirements like GDPR. See What Happens to Your Data When You Delete a Client in this article for the exact timeline.

If you have any questions, please contact our friendly support team by following these instructions. We're available 24/5 to help 😄