Find quick answers to Client questions here.
What is a Client?
In AgencyAnalytics, one Client refers to one website or URL for which you're tracking metrics. Within a Client, you then create custom dashboards and reports for your Client, filled with widgets from the integrations you connect.
Can I restore a deleted Client?
Deleted Clients can generally be restored if they were deleted within the last 30 calendar days. At this time, restoring a Client will not restore the reports or dashboards previously created within it. To have a Client restored, please contact our friendly support team with the name and URL of the Client to be restored.
Is it possible to pause or archive a Client?
It's not possible to pause or archive a Client in AgencyAnalytics. To retain data for a Client, you would need to leave the Client active in our system. Alternatively, you can export some of the Client data to save a backup if you wish to delete the Client.
Does it matter if I enter a Client as http versus https?
No, you can enter your site either way, and our platform will treat them the same way we strip off HTTP or HTTPS. It will have no impact on your SERP tracking or any other function in our system.
Why doesn't the "All Time" date range display all of my data?
Unless updated, the "All Time" date range available on dashboards, widgets, and reports refers to when the Client was created in your AgencyAnalytics account, rather than the creation of any connected integration.
This means that if you created a Client yesterday then "All Time" would give you data from yesterday and today. This can be changed by updating your Client start date.
How can I edit the name of a Client?
First navigate to the Client whose URL you'd like to change, then click "Settings" in the bottom of the left side menu. Click Client details then edit the existing Client name. Once done, hit Save in the bottom left to lock in your change.
How can I edit a Client URL?
From within the Client you'd like to change, click Settings at the bottom of the left-side menu. Click Client Details, then edit the existing URL for this Client. Once done, hit Save in the bottom left to lock in your changes.
Please be aware that updating the Client URL will affect the URL used for backlinks and rank tracker.