What is a Client?
In AgencyAnalytics, one Client refers to one website or URL for which you're tracking metrics. Within a Client, you then create custom dashboards and reports for your Client, filled with widgets from the data sources you connect.
Can I restore a deleted Client?
Yes, Clients deleted after November 2025 can be restored. By default, the account Admin can restore a Client, or the Admin can turn on the Clients & Prospects create/edit/delete permission for Staff users to enable them to restore Clients as well.
On the Clients page, filter by
Removedstatus (only visible to those who can restore clients)Using the checkboxes to select the clients and then clicking the restore button to restore them.
Please be aware that restoring a Client will generate a prorated charge for the remainder of your current billing period at the time of restoration. At your next renewal, you'll be billed the full amount for the additional Client.
Is it possible to pause or archive a Client?
It's not possible to pause or archive a Client in AgencyAnalytics. To retain data for a Client, you would need to leave the Client active in our system. Alternatively, you can export some of the Client data to save a backup if you wish to delete the Client.
Does it matter if I enter a Client as http versus https?
No, you can enter your site either way, and our platform will treat them the same way we strip off HTTP or HTTPS. It will have no impact on your SERP tracking or any other function in our system.
Why doesn't the "All Time" date range display all of my data?
Unless updated, the "All Time" date range available on dashboards, widgets, and reports refers to when the Client was created in your AgencyAnalytics account, rather than the creation of any connected integration.
This means that if you created a Client yesterday, "All Time" would give you data from yesterday and today. You can change this by updating your Client start date.
How can I edit the name of a Client?
First, navigate to the Client whose name you'd like to change, then click "Settings" in the upper right corner. Then, click Client details and edit the existing Client name. Once done, hit Save in the bottom left to lock in your change.
How can I edit a Client URL?
From within the Client you'd like to change, click "Settings" in the upper right corner. Click Client Details, then edit the existing URL for this Client. Once done, hit Save in the bottom left to lock in your changes.
Please be aware that updating the Client URL will affect the URL used for backlinks and Rank Tracker.
💬 Need additional help?
If you have any questions, please contact our friendly support team by following these instructions! We're available 24/5 to help 😄