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White Label FAQ

This article answers common questions about white label logos, report branding, co-branding, and the difference between white label profiles and Linked Accounts.

Written by AgencyAnalytics Team

White Label

White label lets you replace AgencyAnalytics branding with your agency's own logo and colors, so clients see your brand throughout their dashboard and reports. This helps you present a fully branded experience without any AgencyAnalytics logos showing.

  • Upload a custom logo for the AgencyAnalytics interface

  • Upload a separate logo for client reports

  • Choose brand colors that match your agency or your client's brand

  • Set up multiple white label profiles within one account

  • Use Linked Accounts to manage multiple separate, branded AgencyAnalytics accounts


FAQ

Are there any size limitations on logo files?

There aren't hard size restrictions on logo files. However, several factors can affect how a logo looks once it's uploaded.

Review these logo best practices to make sure every logo in your account looks its best.

Why does my client's logo look blurry?

AgencyAnalytics automatically fetches client logos from their website using Brandfetch. If the client's website uses a small or low-resolution image, the logo fetched will appear blurry in AgencyAnalytics.

To fix this, upload a higher-quality logo directly in your AgencyAnalytics white label settings. You don't need to change anything on the client's website to do this.

Why isn't my report logo displaying properly?

This usually happens because of the size, shape, or quality of the logo file, which can cause issues when the system converts it to an SVG file for reports. Check these logo best practices to confirm you're using the best file type and dimensions.

If you updated the report logo less than 15 minutes ago, it's likely still propagating and should appear correctly soon. If you've followed the best practices, waited more than 15 minutes, and the logo still isn't displaying properly, contact our Support team with a copy of the logo file.

How do I co-brand with the customer's logo and my agency logo?

You can combine your agency's logo and your client's logo into a single design using a high-quality image editor. This takes some design skill, so if you don't have that in-house, we recommend handing the design work off to a designer.

Once you have your combined logo files ready, follow these steps:

Step 1: Create one file for the interface logo, in PNG, GIF, or JPG format.

Step 2: Create a second file for the report logo. SVG format works best for reports.

Step 3: Upload both logos to the white label section for the Client you're setting up.

Step 4: Select a color scheme that fits the combined branding.

What's the difference between linked accounts and multiple white label profiles?

Multiple white label profiles and Linked Accounts both let you offer custom white label branding to your customers, but they work differently.

Multiple white label profiles:

Multiple white label profiles

Linked accounts

Available on all AgencyAnalytics plans

Available on all AgencyAnalytics plans

Implemented within a single AgencyAnalytics account

Allows you to manage multiple separate, paid AgencyAnalytics accounts under one management portal

Separate logos and brand colors for each Client within the same account

Separate logos, brand colors, and custom URLs for each linked account

Great for agencies that operate under multiple brands in different niches/industries

Great for agencies that operate under multiple brands, but need to offer a separate custom URL under each brand


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