How to change account information
By default, only the account admin can access the account's settings, where important information like company name and address can be updated.
From the home page, hover over the sidebar to the left and click Settings. This opens the Company Details page, where you can alter the company name or address, change language, and set the timezone for the account.
Once you've made any necessary changes, scroll down then click Save in the bottom left.
Change the language used account-wide
From the same account settings page as above, you can change which language applies to all Clients and reports across your account. On certain plans, you can also manually set a different language for specific Clients.
Click the Language drop-down, then click the language you wish to use as the default account language.
Click save at the bottom left to confirm this change. After a few moments, the page will reload in the new language.
Change the account Admin
Customers may need to change their account admin due to company changes over time. For security purposes, only the existing admin user can alter the account admin.
To do so, the existing admin should update the account profile and change the name, photo, email address, and password to reflect the new admin. If a Staff user is being made the admin, make sure to delete the Staff user account first.
If the existing admin will be transitioning to a staff account, the new admin will need to create a staff account for this user.
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