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Create Email Templates

This article covers how to create, apply, edit, and delete email templates in AgencyAnalytics for scheduled and on-demand reports.

Written by AgencyAnalytics Team

Email Templates

Email Templates let you build a reusable email format for the reports and dashboards you send to clients. Instead of writing a new email every time, you can create a template once and apply it to any scheduled report or report sent on demand.

  • Create a custom email template with your own text and formatting

  • Apply a template to a scheduled report

  • Apply a template when you send a report on demand

  • Edit or delete templates you no longer need


Create an Email Template

Step 1: Click Templates, then click the Email tab at the top.

Step 2: Click Create Template in the top right corner.

Step 3: In the top left of the Template builder, type a name to identify your template. This name displays on the Email Templates page and in your Template library.

Step 4: Build the body of your email template by typing a slash "/" to insert formatting options like headers, bullet point lists, paragraphs, or numbered lists.

Step 5: Click Save in the upper right when you're happy with the formatting and content of your email.


Apply an Email Template

You can apply an email template to a scheduled report, a report sent on demand, or a dashboard sent on demand.

Step 1: Click the share button on a report or dashboard, or open the Schedule tab at the top of a report.

Step 2: Choose a date range, an optional comparison period, and whether to allow users to change the date range. Click Next.

Step 3: Fill out the recipient and subject info, then click Templates.

Step 4: Click the email template you want to apply, then click Use Template in the bottom right corner to apply it to this email.

Step 5: Review the information and make any final changes to the email, then click Send in the bottom left.


Edit Email Templates

Step 1: On the Templates page, click the Email tab at the top.

Step 2: Click the name of the template you want to change.

Step 3: Make any necessary changes, then click Save in the upper right. Your edits apply the next time you use the template.


Delete Email Templates

Step 1: On the Email tab of the Templates page, hover over a template name.

Step 2: Click the box to select it. This reveals a Delete button in the top left of the table.

Step 3: Click Delete.

Step 4: Confirm you're deleting the correct template in the popup, then click Delete in the popup to permanently remove the email template from your account.


FAQ

Can I delete the prebuilt email templates?

No. The prebuilt templates are designed and provided by AgencyAnalytics. These default templates cannot be deleted.


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