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Why isn't my report logo displaying properly?
Why isn't my report logo displaying properly?

Logos can take up to 10 minutes to display and should be in SVG format

Matthew Davis avatar
Written by Matthew Davis
Updated over a week ago

If you've just uploaded your report logo in the last few minutes and it's not displaying yet, please allow some time for it to update. It can take up to 10 minutes for the report logo to propagate and to display properly.

If it's been longer than that amount of time, or if your report logo is displaying improperly, then it's most likely an issue with the way that the file was converted to SVG.

In those cases, please message our support team and send a high resolution copy of your logo in it's original JPG/GIF/PNG format so that we can convert it to .SVG from our end.
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