Notifications
Setting up notifications can save you and your team valuable time. Depending on their workflows, Admin and Staff users can choose which notifications to subscribe to and whether they receive notice via email, in-app, or both.
The table below lists all currently available notifications and channels. We'll update it as more options become available.
Event name | Channel | Description |
Alert Triggered | 🔔 | Notifies any subscribed users when a metric alert is triggered |
Campaign Export Completed | ✉️ 🔔 | Notifies any subscribed users with access to the exported campaign |
Campaign Export Started | ✉️ 🔔 | Notifies any subscribed users with access to the exported campaign |
Disconnected Integration - Authorization | 🔔 | All users with access to the relevant campaign will be notified in-app |
Disconnected Integration - Permissions | 🔔 | All users with access to the relevant campaign will be notified in-app |
Report Approved | ✉️ 🔔 | Notifies any subscribed users with access to the relevant report |
Report Awaiting Approval | ✉️ 🔔 | Notifies any subscribed users with access to the relevant report |
Report in Queue for Download | ✉️ 🔔 | Notifies any subscribed users with access to the relevant report |
Report Ready for Download | ✉️ 🔔 | Notifies any subscribed users with access to the relevant report |
Task Assigned | ✉️ 🔔 | Assigned user will be notified of the task in their name |
Task Due | ✉️ 🔔 | Assigned user will be notified the task is due |
Task Due Date Changed | ✉️ 🔔 | Assigned user will be notified that the task due date changed |
Subscribe to Notifications
On the lefthand menu, click the two bells icon to open Notifications, then click the Settings tab at the top of the page.
The notification management page will display all of the current notification events to which you've subscribed. Click Add Event in the upper right to create a new notification event.
In the Add Event popover, click the dropdown menu and select the event for which you wish to receive notifications, then check off the channel(s) through which you'll be notified. Then click Create to add this notification event.
Review Notifications
In-app notifications can be reviewed by clicking the Bell icon in the upper right of most pages in AgencyAnalytics. A red dot indicates an unread notification.
This opens the notification dropdown where recent notifications are displayed. Click the cog in the upper right of this menu to quickly jump to the notification management section.
A red dot on a notification means it's new. Once you click or hover on a new notification, it's considered 'read'. This will remove the red dot and grey out the notification.
If you've subscribed to email notifications, an email will be sent to the address associated with your AgencyAnalytics user profile.
Unsubscribe from Notifications
If you wish to unsubscribe from any notifications, you can do so from the same notification management page.
Find the notification event in the notification table, then click the ellipsis (...) on the far right of the event from which you wish to unsubscribe. Click Unsubscribe from the dropdown to launch the confirmation popover.
In the confirmation popover, click Unsubscribe to finish removing this notification event and unsubscribe.
💬 Need additional help?
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