Can I "unschedule" a scheduled report?Open the report's scheduling settings and choose "Paused".
Why can't I connect a Google Sheet to my report template?While you can add Google Sheets widgets to a report template, you'll need to connect the actual sheet within the individual report itself
How can I create a rankings report which only displays certain keywords?The use of keyword tagging allows you to filter the keywords included in your reporting
Can I automatically send my clients a PDF report instead of a web report?The web reports provide a link where clients can download a PDF version
Why is my "comparison" percentage incorrect?Most likely, you're manually calculating a different number of days in the comparison period
What is the character limit for a text box? Is there any way around the character limit?The character limit is 5000. The only way around this limit is to add multiple text boxes.
What is the retention time for historical reports?We store 3 months worth of historical reports on our servers
What does each report log email status mean?Overview of each possible email status from our sent report logs.