Billing

Manage your subscription, invoices, and billing information

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30 articles in this collection
Written by Trever Clark
How To

Purchase add-ons

Purchase keyword or campaign add-ons through our billing portal
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Updated over a week ago

Remove add-ons

Navigate to your billing portal, use the "+/-" buttons to adjust your add-ons, then click "Complete Purchase"
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Updated over a week ago

Update your credit card on file

Easily update your payment method through our Billing portal
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Updated today

Upgrade from a trial plan to a paid plan

Upgrade in just a few clicks using our intuitive billing portal
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Updated over a week ago

Upgrade to a higher monthly membership level

Navigate to your billing portal, select your new plan, and check out.
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Updated over a week ago

Upgrade to a higher yearly membership level

Navigate to your billing portal, select your new plan, and check out.
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Updated over a week ago

Upgrade from a monthly plan to a yearly plan

Navigate to our billing portal, click "Update Subscription", then toggle from monthly to yearly
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Updated over a week ago

Switch from Paypal to credit card billing

Easily switch from Paypal to credit card billing within our billing portal
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Updated over a week ago

Switch from credit card to Paypal billing

Just navigate to the billing portal, select "Paypal" and connect your Paypal account
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Updated over a week ago

Create a new linked account

Linked Accounts simplify account management for customers who manage multiple, separate AgencyAnalytics accounts
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Updated over a week ago

Link an existing account

If you maintain multiple accounts, it's easy to add them all to the Linked Accounts section of your main account
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Updated over a week ago

Log in to a Linked Account

Navigate to your Linked Accounts control panel, and click the name of any account to login
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Updated over a week ago

Modify the display name of a linked account

Changes to display names can be made under the Linked Accounts tab
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Updated over a week ago

Download an invoice

Navigate to your billing portal and click any historical invoice to download it instantly
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Updated over a week ago

Understanding your invoice

Our invoices convey a lot of crucial information! This article will walk you through each section of your AgencyAnalytics invoice
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Updated over a week ago

Cancel your subscription

Cancel your subscription with just a couple of clicks. We'll miss you!
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Updated over a week ago
FAQs

Can I turn off auto-renew?

All subscriptions are on autorenewal. It's not possible to turn off the autorenew option.
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Updated over a week ago

How do I see the amount that will be due on my next scheduled billing date?

Navigate to your billing portal, click "Update Subscription", then look to the right, under "Summary"
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Updated over a week ago

How long is my data stored after my trial or subscription expires?

We store most data indefinitely by default; contact our support team to request manual deletion.
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Updated over a week ago

What features are available at each membership level?

A breakdown of features by subscription tier
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Updated over a week ago

Is there a limit on the number of accounts that can be linked?

You can add up to 5 Linked Accounts by default
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Updated over a week ago

Can staff users view the Linked Accounts section?

Staff users do not have access to the Linked Accounts feature
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Updated over a week ago

How much does a membership cost?

AgencyAnalytics offers four membership levels to meet the needs of any size business
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Updated over a week ago

Do I have to commit to a contract?

No contracts. Ever!
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Updated over a week ago

Can I pay with AmEx?

Yes, we natively accept American Express via our billing portal.
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Updated over a week ago

What are the limitations of a trial account?

Trial accounts have the exact same permissions as a standard Freelancer account. No additional limits!
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Updated over a week ago

Do you offer a money back guarantee?

A 100% no questions asked money back guarantee is available within 30 days of purchase
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Updated over a week ago

How do billing cycles work?

Invoices are generated on the monthly/yearly anniversary of your sign up date
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Updated over a week ago

I’ve been incorrectly billed - can you refund me?

In most cases, yes. Please contact our support team.
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Updated over a week ago